Last Updated: August 2026
Welcome to Med-O-Card.
Your privacy is important to us. This Privacy Policy explains how Med-O-Card collects, uses, stores, protects, and shares your information when you use our website, mobile application, and healthcare services.
By using Med-O-Card, you agree to the collection and use of your information in accordance with this Privacy Policy.
Depending on how you use our platform, we may collect the following information:
Personal Information
Full Name
Email Address
Mobile Number
Date of Birth
Gender
Profile Photograph (optional)
Address (optional)
Health Information
Medical Records
Prescriptions
Diagnostic Reports
Laboratory Reports
Radiology Reports
Vaccination Records
Allergies
Medications
Medical History
Doctor Consultation Records
Emergency Contact Information
Account Information
Login Credentials
Device Information
IP Address
Browser Information
App Version
Activity Logs
Your information is used to:
Create and manage your account
Securely store your medical records
Enable AI-powered document processing
Generate health insights and analytics
Facilitate secure QR-based health record sharing
Provide temporary access to healthcare professionals with your consent
Improve our services and user experience
Respond to support requests
Detect fraud and unauthorized activity
Comply with applicable legal obligations
Med-O-Card may use artificial intelligence to assist in:
Medical document OCR
Prescription digitization
Report categorization
Health data organization
AI-generated information is intended to assist users and healthcare professionals and should not be considered a medical diagnosis or substitute for professional medical advice.
We believe your healthcare data belongs to you.
Healthcare providers can access your medical records only after you provide explicit authorization.
Consent-based QR access allows you to grant temporary access to your medical information. Access automatically expires after the authorized session or when revoked by you.
We implement industry-standard security measures to protect your information, including:
Data encryption during transmission and storage
Secure cloud infrastructure
Role-based access control
Authentication and authorization
Activity logging
Continuous security monitoring
While we take reasonable precautions to safeguard your information, no system can guarantee absolute security.
We do not sell your personal or medical information.
Your information may be shared only:
With healthcare providers authorized by you
With diagnostic laboratories or hospitals when requested by you
With trusted service providers assisting in operating our platform
When required by applicable law or legal process
To protect the rights, safety, or security of users or the platform
Your information is retained only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account, subject to applicable legal and regulatory requirements.
Depending on applicable laws, you may have the right to:
Access your personal information
Update or correct inaccurate information
Download your health records
Withdraw previously granted consent
Delete your account
Request restriction of data processing
Contact us regarding privacy concerns
Our website may use cookies and similar technologies to:
Improve website performance
Remember your preferences
Analyze website usage
Enhance user experience
You may disable cookies through your browser settings, although some features may not function properly.
If our services are used to manage healthcare records for minors, such records should be created and managed by a parent or legal guardian or as otherwise permitted by applicable law.
Our platform may integrate with third-party services, including healthcare systems, payment providers, analytics tools, and government health platforms.
These services operate under their own privacy policies, and we encourage you to review them.
We may update this Privacy Policy from time to time.
Any significant changes will be communicated through our website, mobile application, or email. Continued use of our services after updates constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or how your information is handled, please contact us.
At Med-O-Card, protecting your privacy is fundamental to our mission. We are committed to building a secure, transparent, and patient-centric healthcare platform where individuals remain in control of their personal health information.